1. Informative                                                                                       Call 02380 840376
2. Motivating
3. Educating
3. Professional

1,000 testimonials on file.

The secret to successful training is as much about preparation as it is about presentation. Peter spends an enormous amount of time preparing each course to suit delegate objectives and company strategy. Whether he is delivering an induction course, and an advanced course or training senior decision makers, Peter always does his research beforehand.

Peter’s extensive knowledge of business development means his courses are very up to date and designed to suit the ever changing business climate that happens in the UK every year.
”We spend thousands of hours on research every year to make sure we don’t let our clients slip behind.”

Fifteen years as a speaker in countries all over the world to different audiences has enriched Peter’s ability to deliver a truly professional result

Organisers who would like to know more about what Peter could do for their company can contact him on the following number. Alternatively, use our enquiry form.
02380 840376

Tele-Sales and Selling Skills "This is our most successful course"

INTRODUCTION
There are a number of important elements that make up a good call. Miss out one or get one wrong and your hit rate will suffer and so will your morale. We look at all the problems facing busy sales people with targets to hit, such as receptionists, building rapport, decision makers and objections.
Our research shows that sales people who attend this course improve their hit rate by at least 100%

AIMS AND OBJECTIVES
By the end of this course delegates will be able to handle receptionists and secretaries, get through to
decision makers, develop rapport, overcome objections and win the business.

CONTENTS

• How to plan and structure your sales calls, including “sales time” management
• Treble your success rate with receptionists and others who prevent you from getting through
• We explain how to get through to many more decision makers.
• How voice speed, inflection, resonance and tone can dramatically effect your hit rate.
• How to adapt to different attitudes and deal with awkward objections
• How to structure a successful call so rapport building is much easier
• How to arrange your questions for the best results
• Our award winning formula for handling objections
• Closing the sale and negotiating the best deal

Every delegate will be able to get past receptionists, through to decision makers and deal with obstacles, issues and objections in a far more professional way with answers that are significantly better and refreshingly different.

Sales people who have attended this course have reported significant improvement in all areas of the sales process.They leave with a better insight into how to overcome their weaknesses and improve their selling skills. They also leave with far more confidence and are able to approach prospecting with renewed enthusiasm

New prospects will be much easier to negotiate with and closing the sale will become automatic.
Call 02380 840376 for more information

Advanced Selling Skills

INTRODUCTION
This very successful course has been designed for experienced sales people and managers who want to move up to the next level. Delegates will be able to approach policy makers as well as senior decision makers with the right solution and present a proposal that will win larger accounts. This course not only explains how to get meetings with senior people, it also explains the rules for winning big accounts. The programme covers advanced selling techniques, major account planning and organization.

AIMS AND OBJECTIVES
This excellent course covers all the essential and important elements that make up a successful advanced sales campaign.
We look at how to turn small accounts into sole supplier status and how to win major accounts.

CONTENTS

• Strategies and tactics used to approach senior decision makers
• How to get through to senior decision makers and policy makers
• Advanced selling skills required to sell at senior level
• How to apply advanced skills work needed for consultative selling
• How and when to present your ideas and solutions
• The process for dealing with complex objections
• Advanced negotiating skills
• Different techniques for closing sales with senior decision makers
• Business Body Language
• How and when to change sales tactics

New prospects will be much easier to negotiate with and closing the sale will become automatic.
Call 02380 840376 for more information

The Successful Manager "Every manager should attend this excellent course"

A ONE-DAY COURSE FOR MANAGERS AND TEAM LEADERS

INTRODUCTION
Designed for managers and team leaders who want to greatly improve their knowledge of team management and improve their success rate. The course includes individual and team motivation, managing difficult team members and effective ways of keeping the whole team on track and on budget.

CONTENTS

• Understanding the role of a successful team leader and manager
• Directing your management style to get commitment and improve motivation
• The process of setting goals and establishing methods for achieving them
• Managing your workload whilst leading a successful team
• Implementing Key Performance Indicators and structured planning
• Controlling the process by which goals are met and better business achieved
• Understand how different people are motivated and how to adapt for better results
• Ensuring the team put plans into action with commitment
• How to set up effective communication meetings
• How to introduce and monitor individual and team action plans
• Implementing changes needed to achieve team success
• What to delegate, and how to delegate it, whilst minimizing fears the team may have
• How to tackle problems, consider alternatives and their implications, and decide on the most appropriate solutions
  

Managers and team leaders who have attended this course reported that they were able to get the whole team motivated and back on target. They also said that they had more time to do both parts of their job efficiently

"Designed for managers who want to get the best out of their team"

Call 02380 840376 for more information

Presentation Skills "Essential if you want to win key accounts"

INTRODUCTION
In today’s competitive market place it is important to have the edge over competitors by being able to deliver a first class “business to business” presentation. Whether presenting to potential clients or to colleagues in your own company an understanding of presentation skills is essential.

WHO SHOULD ATTEND?
Managers and Sales People who want to improve their presentation skills.

AIMS AND OBJECTIVES
This course covers everything from presentation strategy to how to deliver a successful presentation. If you take your career seriously then this course is a must.

CONTENTS

The construction and design process

• The structure of a successful presentation
• Selecting the key impact points for your presentation
• Making a positive impact on your audience
• Effective ways to deliver a successful business presentation
• Making a presentation meaningful and activating
• Attention-getting openings and compelling closings
• Enhancing vocal delivery
• Adding positive body language
• Preparing to present with confidence
• Constructing the narrative by linking the key points
• Linking content to increase impact
• Making your message "stick"
• Managing questions from the audience
• Keeping to your timeline

Call 02380 840376 for more information

Proposal Writing Skills

INTRODUCTION

In today’s competitive market place it is important to have the edge over competitors by being able to write a first class proposal. Whether writing an important proposal to potential clients or to colleagues in your own agency, an understanding of how to write and construct a successful proposal is essential.

WHO SHOULD ATTEND?
Managers and Consultants who want to improve their proposal writing skills.

AIMS AND OBJECTIVES

This very useful course looks at all the important elements needed to prepare, write and construct a professional business proposal. The course includes the design and layout of a successful proposal.

CONTENTS

• Rules and elements of a successful proposal
• How to set a clear objective for your proposal
• Getting your key messages across in your proposal
• How to make your proposal reader-centred
• Making sure you address your prospects' needs
• How to make sure decision makers read your proposal
• Establish the need for what you are proposing
• Build a persuasive argument throughout your proposal
• How to lay out your document for best effect
• Keep your prospects reading, by making the document 'flow'
• How to give the document more impact
• How to leave a positive last impression

Call 02380 840376 for more information

Interviewing Skills

NTRODUCTION
The course has been designed to match accurately suitable candidates for the position being advertised. It also looks at how to conduct the interview correctly.It aims to give interviewers confidence and the correct skills needed to select the right candidates.

• Using different methods for sourcing quality candidates
• Building up a profile for the ‘ideal’ applicant
• Preparing effectively for telephone and face to face interviews
• Using a range of questioning techniques to assess candidate suitability
• Matching candidates to job requirements using weighted points
• Avoiding common pitfalls and ending on a positive note

Delegate comments More than 1.000 testimonials on file

"This course is invaluable to new consultants and an excellent tool for expanding tactics and strategies for experienced consultants" Nerys Sunderland

"I attended your Sales Course and am writing to thank you. There was a lot of information to absorb following the course, and the more I thought about it, the more there was! I gave myself a little time to really understand and appreciate the course content. Although I have in no way plumbed the depths of what you taught me, I am at least in a position where I can appreciate it. I am more confident in my approach, I am more aware of what I am trying to achieve and a little better at achieving it. All I need to do now is practice."
Steve Brown

"Very informative and was presented in an excellent manner. Enabled me to grasp all aspects of sales and enabling me to get my ‘foot in the door”
Julia Hutchinson

"I came away from the course very enthusiastic and was able to adopt a fresh approach which has led to a better quality to my business"
Gillian Gilman

"Following the recent seminar in Manchester I am writing to say how much I enjoyed the day. I am sure that a great deal of what we covered will be of use to me in my changing role at work. Having discussed the course content with my manager, we would certainly be interested in receiving details of further courses run in the Manchester area"
Melanie Sheldon

"I just wanted to say thanks and ‘well done’ for today’s course. I found the content interesting, relevant and a lot of my personal questions on the subject were answered. However what was particularly instrumental for me was the delivery style which I found was well balanced, not patronizing and not al all ‘production line’ or hurried."
Julie Moss

"Excellent course. Lots of new ideas to put into practice. Recommend it to any consultant"
Steve Bray

"Absolutely brilliant. As an ex-trainer and HR person I am hard to please! I was pleasantly surprised by how much I actually learnt."
Abbie Carberry

"Just wanted to say thanks for a great day. I am ‘itching’ to put everything into practice. I thought your delivery and the way you related content to issues we face on a daily basis was superb."
Jenny Peters

"Since the course I have found it remarkably easy to ensure my team hits deadlines. Using techniques that at first seemed obvious, in practice they produced great results"
Kirstie Whitehead

"On behalf of us all, I just wanted to drop you a line to say thank you so much for sharing your expertise with us."
Si Butt

"Peter is an excellent trainer, he makes everything clear and there is a real logic to his method of teaching. I would recommend this course to anyone"
Sarah Robb